Free Shipping

DELIVERY & RETURNS

DELIVERY:

We offer free delivery for all EU countries (Austria, Andorra, Belgium, Denmark, Finland, France, Germany, Italy, Ireland, Luxembourg, the Netherlands, Portugal, Spain, Sweden and the United Kingdom). Delivery takes 2 to 7 working days.

RETURN AND EXCHANGES:

If you are not fully satisfied with your shopping you have 14 days to return it from the day you received it. Returns and exchanges are only accepted if the item is in perfect condition and the internal labels are intact. For returning an item please send it back within the time limit specified above, by registered post with proof of receipt and at the expense of the person cancelling the order.

In the event of delivery of a defective item or which is not in accordance with the order, the item will be exchanged or reimbursed.

The customer shall comunicate the defect to us within seven days of receipt specifying the reason for return and specify his/her wish to be refunded or to exchange the item, and must return the defective product only when authorised.

In all situations mentioned above, ANONYME designers reserves the right to refuse the return of an item which has been worn, used or is incomplete, damaged, washed or dirty.

Reimbursement is made through Paypal, according to the payment method of the order, within thirty days following the return.